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Sky Tech Arrives to "Pull Out" the Equipment i.e. Modem I can cancel my problematic Sky Broadband internet subscription without any fees because I am not locked into their 2-year contract anymore.  I have been using Globe at Home for a couple of months now and so far, so good. The steps I took to cancel/disconnect my Sky Broadband -- 1. Logged into my Mysky.com.ph account and chat with a rep. He started the disconnection process, gave me a reference number, and told me to expect a call. 2. Got the call the next day -- the tech is here to "pull out" the equipment i.e. modem. THE "PULL OUT"  We already unplugged the modem and put it in a plastic bag for him to just collect... But hindi lang pala ganun, haha. He sat down and filled out a few forms; this took him maybe around 10 minutes, and... done! We signed the forms, he gave us our copy of the work order, and he left. He took the modem with him too. THE NEXT BILL I still have an account with Sky for ca

Ganitong modem "Skyworth" ang pinalit ng Sky sa modem namin na luma. We are having issues with the WiFi disconnecting everyday between 2am and 4am. Turning the modem off/on while waiting ~2 minutes in between, fixes it. But lately, it disconnects in the afternoon as well. The modem lights are okay, but it kicks us out. Araw-araw nalang. Inis nako . So, I contacted Sky last week to schedule a home visit. The Sky technicians came today. After a Q&A about the problem, they decided to replace the old Technicolor modem. The replacement modem is free. Anyway, it takes a long while to set up the new modem kasi it's not just "plug and play." They coordinated with their home office over the phone, linked it via serial number, etc., and then, I signed their work order form. We made sure okay lahat before they left. My 2-year contract with Sky ended matagal na so I can cancel at any time. When I do that, I will only cancel their internet service. I am keep

Nawawala nanaman ang internet connection ng Sky Cable dito... Kailangan pa i-off/on ang power sa modem para bumalik sya.  Nasa labas pa naman ang modem kaya pinapasuyo ko pa huhu. Ang hirap kasi di ko ma-deretso mga ginagawa ko. Hay naku... Siguro i-report ko nalang itong intermittent connection if bukas ganito padin kasi wala naman ang Paranaque dito sa SKY Service Advisories . Sana madami mag-report para ayusin nila to. Mahaba pa yang listahan nila ng affected areas this afternoon, kalahati lang yan sa screenshot. Sigh. P.S. I reported the issue via the "Message Us" link na yan ^. Madami lang yung sasagutin sa auto-reply nila to troubleshoot pero pag di naman na-resolve, it will send you to chat with a human being. After ko makausap ang rep, tho di ko alam ang ginawa nya, naayos nadin. *thumbs up* UPDATE Feb. 5, 2022 : Nawawala nanaman ang connection namin this afternoon, hay naku. Temporary fix lang ang pag-off/on ng modem so I reported it via the chat box sa websit

It is very sad when your internet provider's customer service rep does not know what the WiFi SSID is. Good thing I found the answer anyway. Thanks, google-sensei. How to Hide Your SkyCable Wifi's SSID: The SkyCable wifi modem I have is the black tower, Technicolor. I assume you are already connected and logged in to the admin panel... Important: Note down the SSID before doing this. Because when you hit "apply," it will immediately disconnect without any confirmation prompt. Go to the Wireless > Primary Network tab. On the Closed Network field, select Closed. Then, go down the page and hit Apply. Done. Like I said, after a few moments it will disconnect, and you have to manually add the network name (ssid) and password to connect again.