Modem Replacement from Sky

skyworth modem from sky

Ganitong modem "Skyworth" ang pinalit ng Sky sa modem namin na luma. We are having issues with the WiFi disconnecting everyday between 2am and 4am. Turning the modem off/on while waiting ~2 minutes in between, fixes it. But lately, it disconnects in the afternoon as well. The modem lights are okay, but it kicks us out. Araw-araw nalang. Inis nako.

So, I contacted Sky last week to schedule a home visit. The Sky technicians came today. After a Q&A about the problem, they decided to replace the old Technicolor modem. The replacement modem is free.

Anyway, it takes a long while to set up the new modem kasi it's not just "plug and play." They coordinated with their home office over the phone, linked it via serial number, etc., and then, I signed their work order form. We made sure okay lahat before they left.

My 2-year contract with Sky ended matagal na so I can cancel at any time. When I do that, I will only cancel their internet service. I am keeping the cable TV.

Bawal ang stress kaya I made arrangements with another internet provider yesterday. "Globe at Home" naman. A lot of people in our building use that. I can expect a call from a Globe tech who will install it by the end of the week daw.

Previous Post
« Prev Post
Next Post
Next Post »

Comments

Post a Comment

Popular posts from this blog

Cold, Windy, Audacity, Congee

Image
Lovely weather now. It's cold - not too cold that I have to bundle up - it's nice. It's windy outside too. Mosquitoes in my room are not afraid. It used to be that when you wave a hand over one that's "dining" on you, it would fly away. Now, when I feel an itch on my leg and put a hand over it ever so calmly, I squash the bug. Gross. Here was my dinner yesterday, chicken congee or arroz caldo . Suitable dish during cold weather 'cause it's filling and the spiciness from the ginger hits the spot.
Read more

Paymaya duplicate account 2018 [fixed]

Image
How to fix a Paymaya Duplicate Account issue? Do not waste your time sending an email to support@paymaya.com or messaging PaymayaCares on FB because you will only get a canned response (and a headache). YOU NEED TO TALK TO A HUMAN BEING... If you do not have a landline but you do have a Smart number, call *788 directly. This is free. That's what I did. I spoke with a rep and she fixed it right away, mabilis lang. She said the BSP (Bangko Sentral) is strict and will only allow 1 upgraded account per user. Any attempts to upgrade a different number will flag the new account and put you in this duplicate account mess and you won't be able to add money to this new number anymore. (The original account will not be affected though.) Because they cannot cancel the submitted upgrade request on the new number (it doesn't work that way daw), I had to choose which number I want to keep-- If I choose to keep the old upgraded number, they will delete the duplicate account and I
Read more

GlobeAtHome no internet [fixed]

Image
Globe at Home: "Connected without internet" ================ 11/4/2023 Saturday ================ 12 Noon: We lost our wifi today. After troubleshooting* a few times -- still no "internet" light on the modem; it is off while all other lights are green. *Power off modem for 30 seconds and wait for it to boot up. ~2:45pm: I called Globe's customer service 211 . It's free to call with a Globe #. Automated recording for broadband services - give your customer account # and wait for a human to answer. I didn't wait too long -- The rep told me that since there's no advisory for my area, to keep troubleshooting because they might be able to fix it on their end later today, but she still put me down for a tech "home visit" for tomorrow. I received my report reference # via text message too.  She said I will also give that ref # if I want to request for a "bill adjustment" later. Modem status 4pm: I logged into the modem, the da
Read more