pldt no dial tone
Saturday, March 12, 2016 10:31:01 PM No dial tone. Patay ang linya. Walang Internet connection. WALA LAHAT. Our dial tone disappeared this afternoon. Someone said it probably happened after 2:30 p.m. when they noticed they didn't have working Internet (nobody really checked the phone line at the time). We don't know why our line died. Cables are plugged OK. Our account is current (no outstanding balance). It wasn't raining. And nothing exploded at the Meralco pole (the PLDT cabinet is up there). Then, WHY? I shut the modem off (so it can cool down at least) and we called 171 using someone's Smart cell (it's free). Went through the automated recording and pressed buttons accordingly. At the end, it gave us a Repair Reference Number. The auto repair-reporting sequence didn't give an option to reach a human. There was an automated apology about them having a "high volume of calls" at the beginning though. Called 171 again after a few minut