Brunch, Ondoy, and Pldt Dsl
Here's brunch...
Our pldt dsl connection went back to its should-be state just yesterday. It was terribly unstable since the 24th, Thursday and I reported it straight away - okay, not quite. I waited a few hours before phoning customer service thinking that it was one of those hour-long "no traffic for you" situations that we've been having since June. After waiting three hours, I realized that it wasn't.
Then, typhoon Ondoy hit. We only suffered service interruptions and street flood that went up to just below the knee, or so I've been told since I did not go out to look. In other cities (Marikina, Pasig, etc.), it was considerably serious with people having to go up to their roofs 'cause of high waters in the streets, waiting for rescue. And cars were being carried off by strong currents. We had the radio on constantly.
The rains stopped later in the day on Sunday. Was able to watch the news on Monday when our cable was restored. Oh, the images! PAGASA said that the storm brought down what's equivalent to a month's worth of rainfall.
Today, dsl is still working fine. Hesitated a bit yesterday when it returned 'cause I wasn't convinced it was for sure and was nervous that it will go bad again just as I was doing something important. But it didn't, thank goodness. Sorted out a lot of things that I fell behind on - banking, work, etc. Such a relief.
NB on pldt dsl customer service as of Monday, Sep 28th: Apparently, they perform system updates daily between 10 p.m. and 3 a.m. so within that time, it would be easy to call them (I've been using 172) but they wouldn't be able to see your records to report your complaint or inform you of its status. But the CSR who you'll get to speak to will mention that they'll follow up your concern once the update is done -- two reps said the same thing to me on two separate occasions.
Our pldt dsl connection went back to its should-be state just yesterday. It was terribly unstable since the 24th, Thursday and I reported it straight away - okay, not quite. I waited a few hours before phoning customer service thinking that it was one of those hour-long "no traffic for you" situations that we've been having since June. After waiting three hours, I realized that it wasn't.
Then, typhoon Ondoy hit. We only suffered service interruptions and street flood that went up to just below the knee, or so I've been told since I did not go out to look. In other cities (Marikina, Pasig, etc.), it was considerably serious with people having to go up to their roofs 'cause of high waters in the streets, waiting for rescue. And cars were being carried off by strong currents. We had the radio on constantly.
The rains stopped later in the day on Sunday. Was able to watch the news on Monday when our cable was restored. Oh, the images! PAGASA said that the storm brought down what's equivalent to a month's worth of rainfall.
Today, dsl is still working fine. Hesitated a bit yesterday when it returned 'cause I wasn't convinced it was for sure and was nervous that it will go bad again just as I was doing something important. But it didn't, thank goodness. Sorted out a lot of things that I fell behind on - banking, work, etc. Such a relief.
NB on pldt dsl customer service as of Monday, Sep 28th: Apparently, they perform system updates daily between 10 p.m. and 3 a.m. so within that time, it would be easy to call them (I've been using 172) but they wouldn't be able to see your records to report your complaint or inform you of its status. But the CSR who you'll get to speak to will mention that they'll follow up your concern once the update is done -- two reps said the same thing to me on two separate occasions.
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