6/4/14 WED *Morning - Lost Internet connection, again!!! Power-cycled. DSL light on modem did not turn on. *Noon - Power-cycled. Same result. Called PLDT 172. Told Customer Rep what I wrote above. He tested their server. Can I hold? Sure. Dumdeedum... Yup, the server is not communicating with our modem daw. He wrote a job order (asked me to write down the ref number). He said someone will come down to check the service cabinet. I was told to keep the modem on so they can continue remote testing. *10 p.m. - Power-cycled. DSL light is now blinking. It should be steady so, no joy. 6/5/14 THU *11a.m. - Mister PLDT service man called. Same person as last time, from his voice. Mister Pldt: Let's replace the modem. Did they tell you it will be P1,200? Me: Um, we have an extra modem from when we changed subscriptions. Mister Pldt: Oh, OK. Can you attach that now? Can you do it yourself? Me: Oo naman. He said he will give me time to do that and he will call right back. I took
