pldt dsl and gprs
Pldt dsl connection was terrible yesterday - from non-existent in the late afternoon to intermittent until I gave up and headed to bed. Yesterday - After 2 hours of waiting for it to go back to normal, finally decided to call the pldt 171 hot-line at 8:00 pm. Dialed once, entered data that the recorded voice asked, and waited over 30 minutes until a real person answered. CS Rep said that there was no advisory about problems in our area but there were some customer reports that came in that they had no working connections at all. Figured if I called earlier, I'd be one of them. But at that moment, we had sporadic but still useless bursts of connection. The CS Rep called it "intermittent" and that it would go on his report that the tech team will work on. Quite pleasant conversation, actually. The rep didn't insist on troubleshooting which I've already done before calling, of course. Asking once was enough, glad he knew that. Besides, it was something totally